Missed delivery as I was unaware it was even coming. No e-mail from vendor, manufacturer or Xdp. I absolutely HATE it when a company only provides an e-mail address to get in touch. Being able to speak to a person who can give you an answer or at least reassure that an answer is coming is invaluable and the lack of a telephone number for Xdp is EXACTLY why there are SO many angry customer reviews on here.
Luckily my delivery was attempted a second time and I was home (again, no contact at all from anyone to suggest this might happen and it was pure chance that I was in).
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