Helen´s profile

Reviews (5)

Garden XL

Could've been better

Garden XL had the best prices both for the products (dog bed and separate mattress) AND the postage. For this I give them 5/5. The only problem came when I received the email notifying dispatch; the link to track my parcel didn't work and the order number wasn't recognized so I had no idea when it was going to show up. After about a week (and after the review request from TrustPilot!) I thought it was about time I contacted the company to enquire as to the whereabouts of my order. It turned out, the items come straight from the manufacturer and there had been a delay and, in fact, the goods hadn't even been posted yet. I don't mind not receiving my order when I expect it, delays happen, but I DO expect to be kept informed without me having to do the chasing, especially when GXL admitted they knew about the situation already. However, I was pleased with the goods when they eventually turned up, and GXL very quickly sorted out the exchange for one of the items that was sent to me in error by the manufacturer.

VetMed Supplies Ltd

An all-round winner

The items I ordered were cheaper at MyVetMeds than elsewhere, even with the delivery (not that that cost much!) and they arrived nicely packaged and sooner than the 5-6 working days I had been expecting. The dog treats sent as freebee with my order went down very well with the boys, so everyone's happy! I will be using this company again for sure.

Petshopbowl

Top Notch!

We found PetShopBowl after searching for the cheapest stockist for Vitalin. Not only was the food well priced but it came with free delivery too. Speedy service - ordered on Sunday night, arrived on our doorstep Wednesday morning. Would definitely recommend this company.

Gjwtitmuss

Great prices on dog food and quick delivery

This is the second time we've ordered Burns dog food from GJW. They are far and away the cheapest prices with free delivery and the quickest too. We would definitely use this company again! (The only reason they don't get the full five stars is because of the website - could do with some work.)

Outdoorkit

Top notch!

Really pleased to find the shoes I wanted at such a reasonable price. Ordered my usual Salomon size but they were too big so sent them back for an exchange. Received an email confirmation of receipt of the returned goods and that the replacements had been dispatched. That was yesterday and this morning the shoes were here. Amazing! Why aren't all mail order companies this good? I will definitely be using Outdoorkit again.

Helen´s profile

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Helen
Reviewer
Female, 1977
Gloucester, United Kingdom

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