I ordered some shirts several weeks before Christmas. Just before Christmas they decided to tell me they weren't in stock. There followed weeks of me trying to get these delivered while their staff lied to me every which way. Then they offered me a £5(!) gift voucher for my trouble. When I wrote a letter of complaint I too got the "new warehouse" story and no reference at all to the lies I'd been told which was the main focus of my letter. I'm trying to write to Mr Cotton - if nothing happens as a result of this I'm finished with them.
Carolyn McV found this review useful
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