Booked on line the night before for my family ( January 2014) was led to believe from website that i was going to get 2 days was informed by operator at Victoria that it was only for 1 day he was down right rude and smirking ......... took the tour but we our spirits were low after this start . Then at green park an operator got on board and was selling attraction tickets , he clearly and also the guide stated that the tickets we were buying for the London Eye would be fast track tickets and could not be bought cheaper online or from any other outlet .GUESS WHAT we arrived at the eye having been told to just turn up and we could go straight on by the big bus tours guide and surprise surprise they were bog slandered tickets that we could have bought for over ten pounds cheaper on line and we had to book a time (next available slot was 2 hrs later but that was okay because we ended up having to que for that long , we were not the only people this happened to the staff must have been sick of hearing the same story . We were told blatant lies by the person selling us the tickets Disgusted. We took the bus to Museum it was lashing rain and the downstairs was bursting (fair enough) .......The driver went past the stop for museum and never said a word despite the bus being full of families obviously going there.when i asked him about it he said "it said it on the headphone commentary " but sure we were squashed on the bus we had no socket to plug headphones into
Such a Disappointing experience with the Big bus tours
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