Avoid this company at all costs. I ordered 10 embroidered polo shirts back in May 26th 2011....I am still waiting for my order now (July 9th 2011) even though I paid £5.99 for a supposed delivery dispatched between 7-28 working days - though they strongly suggest waiting the full 28 days is rare. They pointed out that I did have the express delivery choice which was a staggering £25 which had a dispatch time of 7-20 working days. I told them why would I want to pay £25 for an order circa £75 which may only be 7 working days quicker?
In any event the 28 working day deadline has passed and they are now saying that these dispatch dates are 'best guess' estimates and that the dispatch time could actually be as long as 60 working days. Indeed they have hidden this away in small print in their terms and conditions. So effectively both the standard £5.99 and express £25 deliveries with weekends and bank holidays could take in excess of 3 months! One look at their terms and conditions really shows that this company really is not one to have dealings with. Very unscrupulous but Im just glad I didnt order more and that I paid via visa. I can reccomend Workwear express however whom I have since dealt with for shirts and aprons....fast and great customer service.
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