Sonia´s profile

Reviews (2)

Jules B

Frustrating

My daughter emailed me with the link to buy a Belgrave Patch Blazer for my grandson for Christmas, noting that there was a 25% discount if ordered by yesterday. I spent an hour having difficulty accessing the website, having to register (did this after 1/2 hour) and then trying endlessly to access the checkout. A notice did come up that having problems and to ring customer service. The next quarter of an hour was spent redialling as this was constantly engaged. Eventually I rang my daughter who stated that she would try to buy the jacket for me, which she eventually did. SO, my first experience does not give me confidence to buy again. However, my grandson has tried one of the jackets on and is extremely taken with it, so it's not all bac.

BoilerJuice.com

Good quote quickly compared via internet

We compared quotes and chose Boilerjuice as cheapest. However, when they compared prices next day with companies who make the delivery, the price was reduced still further and we had the benefit of this! A local company delivered the oil and let us know by SMS when the delivery would be made. We are pleased with the result.

04 July 2011

Reply from Boilerjuice

Dear Sonia,

Thank you for your recent review.

I am happy to inform you that you were the winner of this month's Trust Pilot feedback draw.

I will arrange for a bottle of BoilerJuice CookerMax or BoilerMax (worth £14.99) to be sent to you this week.

Kind regards

Customer Service
www.BoilerJuice.com

Sonia´s profile

profile image of Sonia
Sonia
Reviewer
United Kingdom

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