Lensplanet

This company is a joke

I ordered mid march 2011 2 packs each for left and right eyes jonson and jonson oasyis. After waiting 1 month i wrote an email what happended to my order.
No answer.
I called them, got hold of them and they claimed that the item was out of stock and they wrote me an email about it and were waiting for my reply. Unfortunately this was hardly true since i did not receive an email, checked my spam folders, and got all the other mails with no problem from them. So anyway they asked if I want a refund or the lenses delivered. I asked for deliverey.

3 weeks later lenses arrive BUT ONLY FOR ONE EYE. I call them again and they claim that it was delivered but are very fast with offering a replacement order. replacement order doesnt arrive withing 3 weeks. I call and email again. Finally after more than 3 month lenses arrive.

I honestly suspect they just take a chance to see if the customer complains and default on not delivering.

Really bad company will never buy from them again. What a bunch of ***.

Tom Schaeferand Joules Vida Feliz Sharman found this review useful