After ordering my product I received an email saying it would be shipped in 1-5days but it's been over 10 days and nothing.
Update 4th Feb 2014 following reply from Energinie:
Thanks for the reply and it's good to know the system is improved.
I ordered a UPS battery for an APC UPS. My credit card was charged immediately. I had to email them weeks later as the item hadn't arrived and they then sent me an email saying they couldn't get the battery and cancelled my order. I did get a refund but it took a month in all.
Totally unacceptable as I have a client waiting for the UPS replacement battery and I have been out of pocket for a month.
We will not use this company again.
The mixer looks very good and has nice etched markings on it rather that blue/red painted like other mixers. This means that the on/off & hot/cold indications will not fade with time and will always look good.
The rail is sold metal again much better that similarly priced products which are plastic.
The shower head is amazing, it’s nice and large and has about 8 functions.
Overall I would expect to pay about twice as much for the quality of this product.
Very happy and the bathroom now looks very modern and fantastic.
I called as I wasn’t sure about something and the staff were very helpful, knowledgeable and answered my question straight away
Item - Standard Shower Bath Screen with Fixed Panel (NSS2).
This was by far the best price I could find yet the product and service were excellent. The Item is large, heavy and fragile, so I was worried it might arrive with some damage, but no, it was packaged well and was in perfect condition. the fitting instruction arn't great, but I followed them carefully and was able to sucessefully install the screen.
I woudl happily recommend both the product and the company to my friends.
Very easy to deal with, and very helpful when I contacted them.
I used a discount code on Monysavingexpert web site and got 2 pairs of decent glasses for £25! I am very sensitive to the optical alignment so I was a bit worried but I needn't have been as both pairs are spot on which is better than my options were.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.