As many people have noted on here their reserve and collect service is a sham.
Reserved a ROKU LT, trekked across the city....lo an behold they had not reserved it an were out of stock. That is except the ex display model which they would only give me a fiver discount on...and it was my birthday too.
I now remember why I mostly abandoned the high street for online shopping. Retailers like this really don't deserve to be in business.
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