Neil Evans´ profile

Reviews (5)

Next

Recommended

Used numerous occasion and rarely had a problem, however when I have they have sorted out issues immediately.

Fgsfurnishings

Cheap and very good service

Normally you get what you pay for, but the products they sell are top brands and very good prices

Aspace

Great Quality products and service

Would highly recommend them. Service exceptional and quality of goods is amazing.

Repertoire Fashion

Be carefull. Strict 7 days on-line returns policy

Just to say I brought Jeans from these guys a year ago, returned them (OK I agree, later than their 7 day on-line return policy), as did not match description on their website. Still a year later they have my money and I don’t even have the jeans. I sent Jeans back which they admit they received, so they sent back to me apparently as I was outside of their strict 7 days return policy. They indicate it is up to me to contact Royal Mail to prove I did not receive them back, even though royal mail notification confirms I did not receive them. Would I use this company, mmmmm, what do you think

25 March 2013

Reply from Repertoirefashion

Like all online companies we operate a customer returns policy, we ask that customers notify us within 3 days of receiving goods, by email, to request a returns form. We then allow 7 working days for goods to be returned to us. To date we have not experienced any issues with this policy. Unfortunately, in this case goods were sent back 6 weeks later.
Furthermore, we have never experienced any problems with the photography on our website. All images are supplied to us by a professional photographic studio, who also supply images for the websites of many leading high street stores, we have had no other issues regarding their quality.

Alfresia

They do not respond to issues or complaints, be wary…

Brought a BBQ two years ago, which had issues. The product was slightly damaged in various placed. They initially responded showing a concern and requested photos. These were sent on numerous attempts as they indicated they did not receive theme until I sent them individually, however after that I never got a response or even a confirmation they received the photos. The issues have resulted in fat draining down the side, and as of yet after 30 or so email and attempts to contact them, no response

Lacking in customer service and responsibility, you have been warned.

Neil Evans´ profile

profile image of Neil Evans
Neil Evans
Reviewer
Male, 1970
Sandhurst, United Kingdom

About