Mr. Reece Fage´s profile

Reviews (1)

CoolBlades

Damaged items

My items came on time but when I opened all of the equipment some of them where damaged no major problems but a lot of cosmetic damage such as dents in the scissors. Overall not bad but could do with being more careful

22 January 2014

Reply from CoolBlades

Dear Reece,

We're very sorry to hear that your order did not arrive in pristine condition.
All our products are checked for defects before being sent and packed carefully to try to avoid this kind of thing happening, but occasionally even the best efforts of our packers will be defeated by the rough handling that parcels sometimes get in transit.

If you'd like to return any of your items, we will of course exchange them for unblemished ones. Please email returns@coolblades.co.uk to get a Returns number.

Mr. Reece Fage´s profile

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Mr. Reece Fage
Reviewer
United Kingdom

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