Nichlas Christensen´s profile

Reviews (3)

Hardcasa.dk

Superb

Har bestilt tøj ved Hardcasa 2 gange, og har kun positivt at sige.
Hurtig levering, overskuelig hjemmeside og priser ingen andre kan hamle op med.

Der var et par enkelt bukser der ikke passede mig, så jeg bedte om penge tilbage. Dette skete hurtigt og smertefrit.
Kan varmt anbefales.

Stoy Munkholm

Gode tilbud og lækre produkter

Jeg bestilte et par sko, hvor der desværre var sket en fejl, fakturaen var blevet væk. Dette betød de ikke blev sendt, men det blev lynhurtigt løst da jeg ringede til dem. Professionel og venlig kundeservice. Fik pakken næste dag.

Yukka - The Urban Store

Uninformative website and poor customerservice

I had some problems placing my order, and the customer service was friendly and extremely quick to help. I ordered a watch and a T-shirt. I got the T-shit on time, in the package was said "watch send seperate". Alright i thought, I'll probaly get it within a few days.

After a week, I still didn't know anything. I didn't get a T&T number or anything. I tried to contact them SEVERAL times in 3 days, and I got no answers. Apparently they are only interested in helping when placing orders.

16 days after I placed my order, I got a letter. I was required to pay customs on the watch, which was not stated anywhere. The item was said to be in stock.

I then contacted them, and asked for a refund. That was fine, and I should just send the item back and i would recieve my money.

3 weeks has now passed since i send the watch back. I have tried to contact them 20+ times and I still haven't heard anything from them or seen my money.

Nichlas Christensen´s profile

profile image of Nichlas Christensen
Nichlas Christensen
Reviewer
Male, 1992
Auning, Denmark

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