I ordered a vibration plate and the information the girl gave me was incorrect. When I realised, I called to cancel the order. They still sent the plate out. I refused the delivery. I have called 3 times to have my credit card refunded and I’m still waiting. Today they guy I spoke to said the refund had been processed but not the full amount. They have charged me £40 for free delivery on an item I would never have ordered if I had known the full spec of that item. Be VERY careful when ordering form this company as what you are told is not always what you will get.
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