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Reviews (1)

so much frustated with service

i booked a ticket from manila to bali using for one of my friend , payment is deducted from my credit card but the ticket is not issued , we have to fly tomorrow and there is no one who is picking up the call now at contact us numbers.

it is so inconvienient and now i am stuck in middle . either i make a new booking or wait for my luck with .

26 January 2014

Reply from

Dear customer,

We sincerely apologize for the difficulties you have been having with our website.

We are not able to locate your reservation, we ask you to please provide us with either the invoice number and/or your reference number which starts with “BUK” followed by 7 numbers.

As soon as we receive the requested information we will give your matter our undivided attention.

You can also reach us on the UK number 0843 22 44 906, Mon-Fri. 08:00 - 17:00, Sat.-Sun. 09:00 - 15:00.

Kind Regards,

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