I see reviews are being taken down as proof of purchase etc hasn't been provided. How can we provide prove of purchase or that we have had dealings with the company we are reviewing?
It looks like lots of reviews have been written but then taken down for 'review' yet it appears none of those reviews get put back up again.
Also if I go to leave a comment on someone else's review, then I can only do that if I have a facebook account?
I don't have a facebook account, and nor should I have to have one to leave follow up comments.
Lee Crook found this review useful
I advise anyone NOT to use these cowboys. It takes them forever to process the items you send in. Then once they have processed them, they then claim that some items don't have barcodes so they won't give you money for those items, and they don't send them back either. They don't send you an email to say the item has no barcode, you find this out yourself when you log in to see why it is taking them so long.
Emailing them gets no reply and phoning them up puts you in a long queue on an 0870 number.
Still awaiting my payment.
If the item didn't have a barcode, then I wouldn't have been able to scan it with there app and I wouldn't have sent it to them. Clearly either someone isn't doing there job correctly, or items are being 'recycled' into someones pockets.
I shall be contacting Trading Standards about them, as they are breaking the law for claiming items have no barcode then 'recycling' them without contacting the customer and informing them about it.
Will never use again, and I advise everyone else not to either, there are other companies online who will buy your items.
I see on Trusted Reviews that some reviews are being taken down as missing proof of purchase... How can we provide prove of purchase? I sold my CD's to MusicMagpie on 8th Jan 2013 ref number - 2031474
No doubt I will get an unhelpful reply in the comments from MusicMagpie just like others have, but don't bother, you only have to read the number of complaints to know your a terrible company.
EDIT... Now had unhelpful reply. They claim item had no barcode... YET it did as I scanned it with musicmagpies barcode reader. Like I said someone at musicmagpie isn't doing there job correctly. You have paid me the money now out of a goodwill gesture? What a joke!
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