Kenable provide an excellent range of products within an easy to use website; they provide an excellent customer service and next day delivery..... every thing you need when wanting to hook up your AV system and all at a great low price (and you don't get ripped of with shipping either!)
DIGICO AVOID THIS COMPANY AT ALL COSTS!!!!!! I ordered a TV from this company as their website stated that the item was in stock; however, after ordering the item and paying for it on my credit card I heard nothing, except for an automated reply stating that “If my order was successful” it would be despatched shortly? After 2 days with no confirmation as to whether my order was successful I called Digico only to be told that they do not have any stock!!! I complained as their website stated that they do, I received no apology and was told that I would have to wait at least 3 weeks!!! After sourcing another TV elsewhere I called Digico and advised that I wanted a refund as they failed to supply an item that they advertised as being in stock and was promised that my refund would be processed. Unfortunately after many emails and calls my money was not refunded until almost one month later!!!! During one of their calls their sales manager told me to file a dispute with my credit card company if I am not happy with them, he advised that there was nothing that they can do and said that I could not speak to their finance department. AVOID THIS COMPANY AT ALL COSTS!!!!!! The falsely advertise that goods are in stock, charge your card immediately, then sit on it to gain the interest and if you are lucky they might order the item you wanted some time later and send it to you after they have raked in all the interest on your money. Completely dishonest and have no level of customer service at all!!!! Do yourself a favour and buy your electricals from somewhere else!!!!
KDC found this review useful
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