helen thomas´ profile

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CeX

ONCE WAS ENOUGH

My order was for my son I paid to get it delivered by a parcel service two items came that way and in good time but third item is still not here my order was placed 28/12/13. When emailed a week later I was told to allow 28days which is horrible as ment to come by messenger not main post I have just had to re-email them today 28/01/14 as I am still missing an item yet company had no delay in taking any money

28 January 2014

Reply from CeX

Hi Helen,

I really apologise about this- Also sorry for the delayed communication you are getting back

I have got WeCare on this and they will be responding to you and giving you an update of this and will resolve this order for you ASAP

Thanks for letting us know of this

Hannah

CeX

helen thomas´ profile

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helen thomas
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United Kingdom

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