Paulo Murteira´s profile

Reviews (7)

RapidNFC

Outstanding customer service, from the email contact until the receival of the item

It is a pity though, that no postage option is offered. I bought items in the value of 9.90 pounds and the postage by fedex costed 11.25 pounds. I would have accepted a much lower cost by a normal postage service, if there was one available. I wouldn't mind waiting for a few days, just to save a lot of money in the transportation (postage).
Anyway, I made exactly the same inquiry to several companies, and RAPIDNFC, replied to me in a very professional way, with the links to exactly what I wanted. I really was very impressed. Needless to say the other companies did not reply to me as professional as RAPIDNFC, which decided me instantly to buy from RAPIDNFC. Thank you! Please take in consideration the postage option. It will help a lot.

Facebook

closing my account - not closing my account?

Each day I come to fb, the first thought is- I will close it today. Understand why? you should be able to.

Google

Good service

There should be a link in Google on how to communicate with Google. There is no straightforward direct link and address to reach Google, only faqs, etc. (I hate faqs, they are custom made).

Paypal

Trustworthy service

No problems to report.

Leathermans

Excelent answer - Excellent service.

Thank you for your concern about the delivery to Portugal. As good as the products they sell is this company. Unconditionally recommended.

07 July 2011

Reply from Facewest.co.uk

Paulo,
Sorry to hear that you had problems with delivery to portugal. We've decided in light of a few incidents like this to try switching to DHL for European shipping. We're constantly monitoring our deliveries to try and find the best combination of price, reliability and ease of use.

Cheers,
Sam

Paulo Murteira´s profile

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Paulo Murteira
Reviewer
Male, 1954
Lisbon / Timaru, Portugal

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