This is the third time we have used this company. As a charity our terms of payment differ from there normal terms of business. But even with this there was no problem .Their service, prices & speed of delivery and quality and variety of products available was second to none.
I would certainly recommend them as a supplier of leaflet holders
Order delivered on time next day, but confusion from carrier where time slot shown for delivery but Carrier could not match slot given by BigDug
Order and quality and condition excellent of shelving excellent .However then confusion invoice e mailed with no delivery charged on invoice and then kept getting number of invoices your order has been despatched!! When I complained to Sales office unecessary delay in response to my e mail. Then when contact made by phone error blamed on computer software.
Good , however the promise of delivery of one of the two stands for the Water butts failed ( it was found to be broken?) and no notification of the same was given , just found out when delivered, most disappointing and this was compounded by the fact that when I complained they sales could not tell me when I would get the two stands that I had ordered and paid for delivered !Quote "it may be today, tomorrow or anytime within the next couple of weeks. "This has mean't that I have been unable to install them !
Impressed by the speed of delivery and the good price.. but hope that next time they will make sure they get the logistics correct. I would buy again .. hopefully then with a complete delivery!
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