steve b´s profile

Reviews (1)

Osoo

said in stock but wasn't

Advertised as in stock, next day delivery.
No email to say dispatched. No answer from phone, left message on asnwerphone - noone phoned me back.
Emailed got a response after 48 hours to say item not in stock.
I asked for a credit card refund, i got this after a further email (approx one week after the request was made).
My story seems very similar to a lot of others, i suspect that this is a small company ordering each item from suppliers as an order is placed, and invitably items are not being shipped next day as promised. The alternative is that their stock system/website is so terrible as to repeatedly show items in stock when they aren't.
Either way this is extremely misleading, and whilst i got my money back it was only after a lot of chasing.
I certainly wouldn't order again and would advise others against doing so. I have bought many items over the internet, and this is the first negative experience i have ever had - very dissapointing.

Fabio found this review useful

steve b´s profile

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steve b
Reviewer
Male, 1962
brimingham, United Kingdom

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