Unfortunately, the item I ordered turned out to be not the item they had in stock. They still asked if I would like to accept a ladies left-hand club instead of the mens right-hand that I ordered! When I (unsurprisingly) declined their offer, the entire shipment was delayed for six weeks. Of course mistakes can happen, but they didn't seem willing to make up for their shortcoming by accepting the additional expense of a separate shipping so that I could at least avail of the other items I had ordered. Less than perfect...
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