derby branch of currys on wyvern been using this shop for 23 years watched it go down rapidly over last 2 years staff one word terrible ! went in shop 3 weeks ago to buy a tv 2.5 hours later left shop I went in just before xmas as well to buy a sound bar 1.5 hours later left shop now I can forgive that as was xmas but believe me I was stood in the queue there was one person serving behind counter when she finished serving that customer she walked the length of counter out past us 7 customers in to centre of the shop and joined the 3/4 other staff obviously sharing jokes banter etc but nothing else so we were left for 10 min waiting for another staff to eventuly come same thing on Saturday when I went to see the manager exactly same scenario again big queue at counter staff huddled in store centre would it not be so easy to be like a super market tannoy staff to counter queue busters etc so easy but no obviously not try getting hold of a area manager or regional manager lol don't bother apparently its not procedure for them to contact customers you have to complain in shop lol which obviously then gets swept under the carpet im pretty sure im not the only one who as had bad experience with currys I personally wont use them again and I can see the same demise as comet happening to currys very soon there staff training seems a joke !
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