I have previously shopped elsewhere, but after being disappointed by my usual place of purchase, I decided to give these guys a whirl.
The downside is they charge for delivery, the upside is that even with delivery charge they are cheaper than their competitors and delivered in a fraction of the time. I think my order arrived in 2 days?
I know where my custom will be going from now on, fingers crossed they expand their range and I can get all my doggy things from them! Oh and if they could be registrered with Airmiles so I can get airmiles for my purchases I think I may just love them forever.
I have been a loyal customer for 2 years now, but have found that other companies have caught up and are now offering the same products for less.
Delivery has always been slow, so would have to make sure I ordered at least a week before I needed anything as it would take a while to arrive. I had enough of them when I applied for the price match guarantee refund recently and they claimed to have never received the message so did not honour it. Petshopbowl offer cheaper food for your dog and even though delivery costs, it still works out cheaper.
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