Digitalmediastore

Terrible Customer Servive

I purchased a replacement re-chargeable battery for my Fuji camera that did not work from the start - it would not accept a charge from the docking unit.

After contacting the supplier, Digital Media Store, I was initially asked 'to try cleaning the terminals' and other such ineffective solutions.

The battery was returned and proven, I will freely admit, to be working correctly.

However it does not operate in my camera and so I wanted a refund.

This request has been consistently denied

The correspondence that I have received has been lengthy with great attempt made to be condescending and patrionising.

I thought that the customer was always right?

Why do I want a battery that does not operate my camera?

I would never deal with this company again