Cello12´s profile

Reviews (1)

HDEW Cameras

Slow and bad communication.

I orderd my 5d mark 3 on Saturday so they got the order Monday. I revived the email and it said delivery would be with in 3 to 5 days.
Having read loads of reviews I expected it abit sooner. Ok Tuesday I emailed asking why the orders status was still "processing" and quickly got a reply saying it was just a termed used before dispatch.
Thursday, the last day to dipatch to be deliverd on time and still no camera and no change to the order status. I emailed again asking if it was even in stock. A few hours later I got a reply saying it wasn't but as soon as it was I would recive it the next working day. It's Friday now, no camera, no change in order status, and no email telling me it's in stock.
AS SOON AS I PLACED THE ORDER I should have been told it wasn't in stock and when it was expected.

So far a bad experience with this company. I'll update again if I ever get my camera.

Cello12´s profile

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United Kingdom