Jackie Allen´s profile

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We recently bought a zanussi washing machine from the store and took it home with us as we had been without one for over a week! On getting it home it was faulty. Called customer service who told us to take the machine back to are local store where they would refund us or replace. They did neither, they couldn't care less, they had a very cavalier attitude towards us and more or less told us we were in the wrong, it's not rocket science popping a cold pipe on and a waste pipe out! They said couldn't do anything with it until Monday, Tuesday they could get a new machine out to us at the cost of delivery, unfortunately my husband went for this option as we were both working, they charged us another £20 which till this day we haven't got back! I WILL NEVER SHOP IN CURRYS ever again they are modern day cowboys with a terrible customer service and awful attitude towards there customers in future I buy electrical goods else where!

Ron Robertsand Amanda Hill found this review useful

Jackie Allen´s profile

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Jackie Allen
United Kingdom