Good price for item. However, I paid extra for delivery within 2 working days, because I needed it for a deadline. They told me it had been dispatched by next day delivery, but in the end (after I chased and it was apparently re-sent) it arrived on the 4th working day after ordering - too late. I have asked for a refund of the extra cost paid for quick delivery - haven't had a reply.
The wood looks lovely. The manufacturing is a bit dodgy in places, for example staves that don't join flush in the middle of the worktop and along the edge, manufacturing marks and imprints that can't just be sanded down. As a result we have had to avoid using parts of the lengths we bought so we had much more wastage than we had planned for and have not been able to do what we had planned. There are more knots and holes than we had expected, but because of the manufacturing defects, we have not been able to hide them all, for example on the underside/backside. It is a shame that overall it looks so lovely and we have spent quite a bit on the worktops, that we have had to accept for example an open hole in a very visible place in the middle of the worktop in front of the sink, which rather spoils the overall effect. Advice if you are thinking of buying: don't expect to be able to use the whole worktop, you will have to avoid using quite a lot or compromise the look/functionality.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.