Vanessa Harris´ profile

Reviews (1)

CEWE Photoworld

Extremely unhelpful and zero customer service.

After putting on my order I realised that my postal ddress was incorrect. I called immediately to amend and was told to reply to the confirmation email with the problem and give the new address, which I did. After no response I called again only to be told my photo book had been sent to the wrong address and there was nothing they could do. I sent another email asking desperately for help as I don't even live in England, and still have had no reply. So in short the service is abysmal, and I would recommend customers steer clear of this company, they will not help you in any way.
Vanessa Harris

13 February 2014

Reply from CEWE Photoworld

I am very sorry you have not received a reply to your emails nor was your address changed as requested. Unfortunately we are unable to find any emails from your email address however we have emailed you with further information so we can try and resolve this for you. If you have not received our em,ail please contact us on 01926 463107 to discuss further.

Vanessa Harris´ profile

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Vanessa Harris
Reviewer
Australia

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