Mr M Cole´s profile

Reviews (5)

Poor communication

Ordered a towel radiator but after a week chased up the order. Was called the next day and told that the item could no longer be supplied and I would be refunded.
Well, alfer another week, I am still waiting for that refund!

The Plumbing Shop

Competitive prices with a prompt delivery

Bought a 3 port central heating valve and the price was competitive with a picture and description on the website. It arrived a couple of days later with no problems.


Good prices and selection, quick delivery and good customer service

Competitive prices.
Good customer service when things break with a quick replacement or refund.
Delivery free on orders over £10
Use them frequently

I can not trust them.

I updated my visa card details when brousing their site and got billed for £1.00. This was highlighted by Barclays and as i had not purchased anything from Play, my card was cancelled and I had to wait 2 days ofr a replacement.
I will not go near ever again!

Competative prices, customer service and delivery

Good prices combined with a very good selection of bathroom kit make this an online retailer to check every time.
Being online, the delivery experience is particularly important and Plumbworld's relationship with YODEL seems to work well.
I have not received a damaged item as yet and the delivery schedule is better communicated than with some other carriers.
The ability to deliver to a specific room and unpack if required is another advantage not usually offered.

Overall, a supplier to trust.

Mr M Cole´s profile

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Mr M Cole
United Kingdom