I ordered a coat for my daughter . It got delivered but I never actually saw the delivery as it was left outside. Superdry cudtomer service looked into this for me and resolved the problem the same day. It's unfortunate what happened but not superdrys fault. I only wish this standard of customer service was available everywhere.
i've used this site once, fantastic prices and good choice. I had found the cooker i wanted at a brilliant price, was showing in stock so ordered and paid for it, was sent via email a confirmation of delivery etc, a few days later another email saying they were out of stock, but they had already taken the money from my account, called their customer services which was difficult to get someone to understand you as it was in france, in the end after alot of getting nowhere, i had to contact my bank and get the transaction reversed, complete waste of my time
I've used this site uite a few times and have never had any problems, excellent prices and prompt delivery cant ask for more really, i've never had to return anything so i dont know about that side, but as i've not returned anything that probably says alot, love it
euphoriabuzz found this review useful
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