Ordered a galaxy note ii yesterday on 11th August 2013.
Received an email this morning advising that they need to confirm my identity before processing the order, although they have already charged my credit card I note.
I'm thinking at the moment that this is their latest delay tactic due to lack of stock or financial meltdown.
I guess that now I've been foolish enough to make the order I'll have to just wait and see.
After 24 hours order is still on hold after providing simply with all the information they asked for.
Credit card transaction is now showing so they have my money. Looking more and more like fraud is going on.
Order has now been confirmed which has I guess signals the start of the 14 day waiting period. I'll now wait and see what happens next. Still extremely worried that I've lost my money.
Requested order cancellation so at least I can request a chargeback dispute via credit card company in a few weeks. Who'd like to bet I don't get a refund?
Ordered a Nintendo 3DS on 13th June 2011 and paid extra for next day delivery. No goods after over a month and I have to pay for them now as they have charged my credit card! No response to phone, email, or letters. I'm likely to be contacting both my credit card company and the Police in the next few days.
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