D Shepherd´s profile

Reviews (3)

Join2buy

DO NOT BUY FROM THIS COMPANY

I ordered a go kart from join2buy on 7th September for £161.00 with a delivery date of 35 to 60 days. No delivery received. I contacted the company on 1st November for an update on delivery as it was due for delivery to be told they were not able to get hold of the go kart so they would refund my money. Then they had the cheek to tell me it would be 30 days for the refund. They have already had my money for over 60 days and now I am having to battle to get it back. I DID NOT CANCEL THE ORDER YOU BREACHED THE CONTRACT BY FAILING TO PROVIDE THE GOODS. I want my money back. I am still waiting for the refund and have had to go through my credit card company to try and get my money back DO NOT GIVE THIS COMPANY YOUR BUSINESS YOU WILL BE DISAPPOINTED!!!

Tesco

Brilliant Service

I bought an apple ipad from them, delivered to my local store the next day, excellent service, good value for money and got clubcard points as well. More than happy with Tesco would highly recommend them to anyone.

Simply Electronics Ltd.

Terrible Company

I ordered an apple ipad 2 from this company on 26th June, they took my order and full payment from my credit card immediately. Then the next day I got an email requesting a scanned copy of the front of my credit card and a scanned utility bill, I wasn't happy about providing this information and as they had already taken the money couldn't see why I had to provide it, they wouldn't send me the goods so I cancelled the order. 2 WEEKS later I am still waiting for the refund to be processed. They should not take the money until they have carried out any checks they require. I have had to involve my credit card company now to get my money back. I consider what they did to be theft or fraud, no goods should mean no money is taken!

D Shepherdand Alex found this review useful

14 July 2011

Reply from Simply Electronics Ltd.

Dear D Shepherd,

We have since made changes to our verification process. We hope that in time we will be able to serve you again providing for a more pleasant experience.

We can confirm that your order was refunded on 12 July. The funds should be with you soon, if not already.


Best Regards,
Vanessa Carroll

D Shepherd´s profile

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D Shepherd
Reviewer
Female, 1968
Yorkshire, United Kingdom

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