Experience of store purchases is good, see what I like, try it on for size and if fine, I purchase it. This was the first attempt at online ordering but it turns out I am in between your sizes for the coat I wanted. But after returning the coat and receiving confirmation they have been received, I am still waiting for my money back 2 weeks later. If transfers are only made at a certain point in the month (to keep down BACS charges) Ted Baker should make it known when these are.
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