Mel Piper´s profile

Reviews (1)

Travelex UK

Bad,very bad

Selected a site with a good rate,sent to your application page purchased US dollar,after paying all details were on your site.You hijacked my purchase of dollars at a better rate.will not make the same mistake again.Havent lost a lot but hate being tricked.I have made many complaints to others,as letting many people know is the only satisfaction I will get.

20 February 2014

Reply from Travelex

Dear Mel,

We are sorry to hear that you were disappointed with our service.

As we continually strive to improve our customers’ experience, we are keen to understand your experience better . Please email us more details about the the sites that you visited and the displayed rates. Our email address is Trust.pilot@travelex.com or alternatively please email us your contact details with a convenient time for one of our advisors to call you.

Kind Regards
Online Support Team

Mel Piper´s profile

profile image of Mel Piper
Mel Piper
Reviewer
United Kingdom

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