Lack of indication of stock availability on web site meant product I ordered was out of stock so I had to wait for longer than anticipated for the product. Delivery and all other aspects of service were otherwise good. Had to return one product as not right for purpose needed - some problems with refund miscalcuation but staff very helpful in resolving and and providng a swift solution to the satisfaction of both parties. Overall, despite some concerns, was overall happy with the experience and would use the service again and recommend to others.
From start to finish have enjoyed excellent communication including going progress reports on order process and delivery and follow up to ensure all is well with the product and I am satisfied. In short I am 110% satisfied and would not hesitate to use Printware again and also to recommend it to otehrs..a rare, trustworthy company genuinely committed to customer satisfaction.
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