Ian Stromdale´s profile

Reviews (3)

Mikes Dive Store

A speedy response to my order and it was exactly what I wanted.

The scuba gloves I ordered were not in stock but Mike's contacted me immediately stating that I would have to wait for a few days for my chosen gloves and they offered an alternative that would be dispatched upon receipt of my acceptance. I responded by telling Mike's that I preferred to wait for the ones I ordered. They acknowledged this immediately (again) and three days later my order arrived. Brilliant!


After 32 days I am still awaiting the promised confirmation (by e-mail) of the additional cover that I purchased.

It was easy to conclude the insurance on the website but I had to telephone the health screening number for additional cover. The young lady was very helpful and I received the medical cover for an additional fee of £30. She promised that she would send an e-mail to confirm the additional cover but I am still waiting after 32 days (at the time of writing).
I have travelled already but I have made no claims so I cannot comment on how well claims are handled.

06 March 2013

Reply from annualtravelinsurance.com

Good Morning Ian,

I am sorry to hear of the difficulties you experienced receiving the documentation from our medical screening department.

If you require further assistance on this matter or would like medical screening contacted on your behalf, please e-mail me at info@annualtravelinsurance.com and mark it for my attention and I will be happy to assist.

Apologies once again for the inconvenience caused.

Kind Regards,

Ruth Bracken


It was exactly what I wanted at a good price.

I required 3 replacement toner cartridges (out of 4) and Printware had just what I wanted. I placed my order for a pack of all four as there is a quantity discount and it arrived the very next day. Superb service!
The only thing I have to find out is whether Printware recycle the old cartridges. This is not urgent as I have not exhausted the original fourth cartridge yet.

Ian Stromdale´s profile

profile image of Ian Stromdale
Ian Stromdale
United Kingdom