Dee Bowker´s profile

Reviews (2)

Toolstop

Really excellent service and quality product for the price.

I ordered a power tool (Metabo KGS216M Laser Slide Compound Mitre Saw 240V) for a birthday present for my husband. I went online at around 3pm on a Monday and it was delivered the next morning by courier. Incredible service! Well packaged and a quality value for money product. Would definitely use Toolstop again.

City Link

Useless and frustrating company

After finding a card saying I missed a delivery I tried all evening to call and go online to re-schedule. Website not updated and no place to arrange this saying parcel was still out for delivery yet it was late evening. Several attempts over phone where left hanging on for over 40 mins so gave up due to cost. Very angry and frustrated as don't drive or have a car to go to depot. Useless service and will make sure I let John Lewis know who sent parcels via them. I have sent an email complaint but reading other people's comments it looks like they take no notice- just like phone answering service. Maybe they will listen when I complain to John Lewis. Appalling customer service and back-up!

Dee Bowker´s profile

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Dee Bowker
Reviewer
Female, 1953
Budleigh Salterton, United Kingdom

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