Sarah Morley´s profile

Reviews (3)

Red Hot Sunglasses

Great service and fast delivery!

I purchased a pair of Stella McCartney sunglasses from this company and I love them! Ordering from the website was really straight forward and they offer free next day delivery so was over the moon with the service. I would defo use them again and would recommend them highly.


Awful service and no communication!

I ordered a jacket from this company on 23rd October received the jacket the next day however the quality was awful so returned it recorded delivery. They received the jacket on 25th but did not contact me until 2 weeks later to say they were issuing a refund. I am still waiting for this so called refund!!! I have emailed the company 4 times now but received no reply. I would never use this company again and would advise others not to either!!!

29 November 2012

Reply from Missguided

Hi Sarah,

I apologise for the delay with customer care response times, they are currently working through a backlog of emails which they are working to complete as quickly and efficiently as possible.

I have looked into your order and can see that a refund has been issued and this should be appearing in your account.

Best Wishes,
Grace xx

Red Hot Sunglasses

The BEST sunglasses shop on the web!!

They have a fantastic selection of sunglasses and the website is very easy to use.
I couldnt decided which model to buy so I rang their Customer services department and they were really helpful and knowledgeable.
I bought some Steve McQueen Persol's in the end and they are just the best ever!!
They offer an amazing next day delivery and it is free too. I ordered my sunglases on the Monday and was wearing them by the Tuesday afternoon
I would definitely recommend this website to anyone wanting to buy sunglasses, the experience has been a complete pleasure. Thank You

Sarah Morley´s profile

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Sarah Morley
Female, 1975
United Kingdom