Ci Ci Stuart´s profile

Reviews (4)

ProCameraShop.co.uk

Efficient and a great price too!

My initial enquiries by emails about a pair of Swarovision binoculars were responded to swiftly. The tone of messages was friendly and helpful. The 3% discount using direct bank transfer meant a significant saving. I ordered on Tuesday and the item arrived via UPS on Friday, within the timescale of 1-5 days delivery specified on the website. A positive experience which should be the case when an expensive item is purchased online.

Pixmania

An efficient company let down by BPost International

There was a technical problem with the monitor I bought. A return and replacement was arranged swiftly and efficiently. But BPost International leaves much to be desired. It's tracking stated 'attempted delivery' on two occasions but I was in all day on both days (Wed & Thur). I eventually emailed them on 24 August 2012, got a reply stating that delivery would be on Tuesday 28 August. The item was delivered by YODEL on 24 August - talk about the right hand not knowing what the left hand is doing!

27 August 2012

Reply from www.pixmania.co.uk

Hello
For anyone confused about the tracking of your parcel I will try to clarify here.
Once the item has arrived in the UK the parcel will then be passed to YODEL for the final delivery stage.
When the parcel is handed over to YODEL, the tracking on the BPOST
Site usually states the following:

delivery failed - Item put physically in warehouse
This in fact means that it has been “passed” or “delivered to the Yodel Depot”.

The new tracking for your parcel can be found by logging onto your bpost tracking under ‘Local barcode’: 8FBV00322101A056 (example only) and then by logging onto the yodel warehouse you will be able to track the last delivery stage.

Please do not hesitate to contact me on rachel@pixmania.com with your CCL number if you wish for me to send the new number directly or for any questions you may have regarding our products or services.

Best regards,
Rachel
Pixmania Mediator

e-Hardware

A company to be recommended

Very fast reply to a query. Item arrived day after order. Brass handles of a very good quality - most pleased with them. Would buy from them again.

PlumbNation

Efficient and friendly

Plumbnation is one of the most efficient company I have used via online shopping. Staff were courteous, helpful and friendly. Response by phone and email were rapid. i asked for an earlier delivery which was sorted out very quickly. A company to be recommended for the high standard of service and very competitive price. Thank you.

Ci Ci Stuart´s profile

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Ci Ci Stuart
Reviewer
Female, 1949
Sheffield, United Kingdom

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