Today I had my second delivery via this courier. How helpful to know when it was coming...not the usual 07.00 -18.00 nonesense....but a precise one hour slot and the ability to track the driver (John) as he came ever closer and with a continually updated estimated time of arrival. This is so much better than the other 4 or 5 couriers who call on me routinely. It enables me, a villager, with no public transport, to shop online, by T.V., by newspaper/magazine etc without having to drive for miles or hire a cab/taxi just to go shopping. And I can plan my day too! What a shame, therefore, that human nature is such that people mainly write to these sort of feedback sites when things have gone wrong ( as occasionally they do) because it can give completely the wrong impression of how good a company really is.....and it's the driver in the end who makes or breaks customer satisfaction. So well done to you, John! And thank you to all at Interlink Express involved in getting my parcel to me so efficiently. I feel I can rely on you completely. Till next time!
I wanted polycarbonate glazing to two sides of my greenhouse. The sheets supplied plus protective end strips did the job. You need to be sure you have a sharpened hacksaw blade for cutting cleanly to size (preferably electrically operated saw. It was quick & easy to fit and the end result is every bit as good as I'd expected. Many thanks.
ordered 7 items; received only 3 (other 4 "sold out"). So why not tell me before despatching because p&p is now a much higher proportion of the bill & I might have preferred to cancel?
See also below Jack Lee's (Blackpool) comments made on 6th July 2011.
The member of staff I talked with on the phone was very obliging and I believe will deal with the one unresolved issue I still have.
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