Pros-Prices are very competitive, but for good reason
My graphics card arrived in reasonable time. Costing nearly 200 pounds, I shopped around abit looking for the best price and ended up at pixmania. It arrived in reasonable time. It came in a plain box, no sleeve, and missing content. I assume the actual product box with a content list was removed so they could sell accessories separately( I was confused at the checkout why I was being asked to purchase 'add ons' like an hdmi cable when it should be boxed). So opening up the box I find the BARE minimum in the box in order for the product to be functional the product and a CD driver disc, No manual, hdmi, crossfire cable and some dubious antistatic protection looking like it was from another product.
After trying to talk some sense into the customer services and sending numerous asking them to simply send out the missing accessories which they refused, I opted for a refund, which first had to be authorised by them taking a few days, then I had to print out a returns form, and also an invoice which I had to call up for again. It was when I found the returns address that I realised this company was actually based in France and not the UK which was not evident anywhere when purchasing from the company.
Postage cost were quite high unsurprisingly, and after about 4 frustrating weeks I ended up with a refund FOR THE PRODUCT. I still have no refund for postage, and to get your postage back takes a further 4/5 emails including sending them all of your bank details, including swift and IBAN codes which I wasn't even aware of. One can only assume this is another measure to put you off getting a refund for postage, as normally the refund would be done through the same measure you paid with.
My advise would be to pay that bit extra to save the hassle and time, even if you are on a budget.
Update:- Pixmainia mediator attempts to portray there company in false positive light. ( FIRST TIME IVE HAD A MESSAGE THATS NOT COPIED AND PASTED FORM THEM)
- I'm still waiting for a postage refund 9 days after given all my necessary details.
i fear as this company launches so many promotions, it will become branded as a sport world, constant sale type store, and lose rep. I pay no attention to the sale emails anymore, on the other hand however, its the best prices you will find on the internet, free and fast delivery every time, polite people when ordering by phone, never ordered supplements from anyone else because of this.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.