Off backpack for a year and as a Type 1 Diabetic needed to be sure I had the right cover. Quotes from the site ranged from £200 to £340 for myself and my partner what seemed very reasonable and I called them to quiz the cover.
To my surprise I was greeted by not only a lovely women by the name of Charlotte but also a type 1 diabetic. After a lovely chat Charlotte went into the detail i needed and confirmed my Insulin Pump (and other equipment) are not covered. While this is frustrating it was the info I needed that allowed me to make the right decision and get extra Pump insurance as required. Compare this to other insurance companies who do not make this clear and Diabetes UK Insurance who also do not inform you of this and still quote 10x more! I'm very pleased with Holidaysafe service and highly recommend them, if you have any questions give them a buzz to chat to their friendly staff.
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