Janet´s profile

Reviews (2)

Bathshop321 Customer Services

Good value and good service

I ordered a shower bath online and it was the best price available and when it was delivered it is a great bath, UK made as well. The staff were polite and helpful when I called to find out about delivery. .

21 October 2013

Reply from Bathshop321

Hi Janet,

Thank you for posting your 5 Star reviews of your experience with Bathshop321.

We are pleased to read your kind words and thank you again for choosing us here for your bathroom requirements.

The quality of our products have been sourced from the best factories and you have given me a thought regarding advertising these baths are UK made, as you found out the quality of the acrylic is outstanding.

Enjoy your new bathroom.

Kind regards

David S

Bathshop321 team


unreliable company

I only received half of my order after waiting 7 weeks and no packing slip/invoice was included to say what happened to the rest of my order. They dont answer the phone and have a telephone message saying they are not open for a month! So why not shut down the website?
For an internet company, they are lucky to get any business with such terrible customer service. I got an email reply eventually telling me it will be 2-4 weeks more- oh really ? Its appalling that they take the money straight away and don't inform customers when purchases are going to take a long time for delivery.
I would suggest for the sake of a few quid more to order elsewhere as so baby do not deserve the trade. I am very suspicious of the positive reviews on this site- they cant be serious!

Janet´s profile

profile image of Janet
Female, 1971
United Kingdom