James Pointon´s profile

Reviews (1)

Undercutter

Complete Incompetance! DO NOT USE !!!!

I left my XBOX 360 with Simon to repair 3 red lights and never heard from him for 4 months. never replied to phone calls or emails.
I strongly advise nobody should ever use this company! EXTREMELY BAD SERVICE !!!

01 January 2012

Reply from www.undercutter.co.uk

We have 3 phone lines and there is no reason why a phone would have not been answered if a few attempts were made to contact. As this was in 2009, I can not remember the details of this case, however we should point out that good customer service is important to us.

James Pointon´s profile

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James Pointon
Reviewer
Male, 1976
United Kingdom

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