First, the service - Faultless for service, price and product. I can't believe that this time last week my husband and I were ordering a mattress on line and 2 days later (on Tuesday night) we were sleeping on it! Apart from the speed of delivery, I had to ring up the company for a clarification and found the customer services lady most helpful.
Second, the product - Silentnight Moscow Memory 1200 Mirapocket Mattress. Absolutely great. At level 4 firmness we have found it to be not too soft and not too hard. Now we notice that if one of us tosses and turns, it does not disturb the other person.
In terms of preparation for the delivery and having read other reviews, I had an old sheet ready just in case the outer cover of the mattress was dirty in transit (which is unavoidable and happens with other deliveries too). Glad I did, as it was very dusty.
Will recommend this company to friends and family.
I searched on line for the best sale price for my old phone. Fonebank's offer was 60% more than the nearest rival. Processed sale on line, printed off dispatch details and posted phone the same day (recorded delivery). The next morning I received an email confirming the sale and the money was in my bank account within 2 days as per their promise. What more can you ask for?
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