Stoneacre Motor Group

STONEACRE ROTHERHAM

Where do i begin in January this year me and my husband decided wed like a change from the car we had a chevrolet kalos which we also purchased from stoneacre and said we never would again after the problems we had with the kalos anyway we thought wed try them again what a mistake they couldnt do us a deal on what we wanted so the salesman phoned us up the following day said hed found us a nice car that he could do us a deal on so off we went to look at it it was a Renault Megane it was lovely so we bought it what a mistake the car went in about 7 times first time it was just little things like heater control and a few bulbs didnt work when the car was repaired we picked it up only to find that the mechanics had damaged the centre console so it went back to have a new one fitted got the car back again had it a few days and the gearbox started having problems so the car went back to be repaired again this continued for the next 2 month in the end finance and stoneacre decided we could change the car to a Fiat Panda low and behold this has been a nightmare in and out of stoneacres for repairs only had the car 2 months and its been in for repair 7 times already to which there saying they cant find anything wrong with it but we get it back and the following day the problem starts again we paid for a Life Time Guarantee on the Megane only to find out we had to pay another Life Time Guarantee when we got the Panda bearing in mind we only had the Megane 4 Months i just dont think this is fair why couldnt they have transferred the guarantee from the Megane onto the Panda for goodwill but no they wont they have ended costing us more money because the Panda was less money than the Megane the situation now is were so fed up because they now want us to take the car in and let the mechanic have it a few days to see if the problem occurs while in his hands or they will buy the car back for a reduced price of what we paid for it we are now looking elsewhere as the problem is still persisting ALL WE WANT IS A CAR WE CAN RELY ON dont think weve been treated fair at all