Booked a hotel in london with hotelclick which was a great rate only to be emailed later that there was no more rooms avaliale as i did not want another hotel via them i was promissed a refund in 2-3 days which unfortunatly did not accure so several phone calls later to my bank to find out why the money was just sat in the system i found out hotel click did no issue autherisation to cancel i then phone Hotelsclick to resolve this on more than one ocassion only to face a very rude assistant on the phone that was unwilling to help and advised me to send this via email which i then done only to have no reply i then phoned hotelsclick yet again the assistant was again rude and could not help was told the same as the previouse time i phoned re send all this via email still no reply and sadly they are nolonger taking my calls and as of yet i have no refund from them. After contacting my bank again they are now investigating this matter.
Heather Pearson found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.