Gerry Houghton´s profile

Reviews (2)

DPD UK

Bet they are bust inside a year

First time I've used them -- goods from the Asian Cookshop (including FRESH ingredients.)

Yesterday they gave a delivery slot. Then reported on Web site that delivery was 'refused as it was not required.' Well, sorry, this is an outright lie.

Today, another delivery slot given. Then, later, 'the driver could not find your address.' Yet they never bothered to call my home number at all (my BT line allows me to track incoming calls even if not answered).

Then I check this Web site and guess what... one sees they are useless with rotten reviews across the board.

I feel sorry for the Asian Cookshop. I am sure they work really hard and are let down by this lot. But having said that, the Asian Cookshop could really have looked at this review site instead of the smarmy salesman from DPD...

I imagine the beansprouts will be rotten (if they ever arrive!)

24 February 2014

Reply from DPD UK

Hi Gerry,

I'm sorry to hear this was your experience. We don't want you to have a negative opinion of us and would love the opportunity to turn this around.

If you visit the Make It Right section of our website and log your details, a member of our team will come back to you within 90 minutes - http://www.dpd.co.uk/content/make-it-right/make_it_right.jsp

Let me know how you get on.

Cheers,

Bobby.

Caboodle

God help anyone who buys from this outfit

Dire. Possibly criminally dire. They sent us clearly second hand goods. I mean,,,, they were rusty(!!) and repackaged. I told them they should stick to eBay for this kind of tat. They really didn't get it. Three weeks after the goods have done back we have received no refund. Thank goodness I paid by credit card because surely this outfit will go under. You cannot sell second hand goods "by mistake". And then forget to provide a refund "by mistake".

Gerry Houghton´s profile

profile image of Gerry Houghton
Gerry Houghton
Reviewer
Male, 1960
London, United Kingdom

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