Sobaby

Poor customer service

I placed an order on 16 March for a car seat and toy. To date only the car seat has arrived. Despite sending chaser emails, I am no further forward and have no idea when or if I will ever receive the car toy. I have tried phoning the company but have not even been able to leave a message. Truly regret not having researched the company prior to placing my order. Is this company still in business????