worse than woeful, left family of four, two little girls crestfallen at the airport, en route to Dubai, Opodo took so long authorizing the transfer the tickets were not issued, but buyer has authorisation and booking reference and gets to the airport to be told Opodo failed to complete in time so no flights not tickets, no holiday, no apology, no aid, no assistance, no competence, no capacity, no empathy, useless, sanctioned meddling with other people's cash. Lucky for former CEO Ignacio Martos he left July first and has Javier Perez-Teressa in place former CEO of eDreams... now creating family summer nightmares.
Use at your peril.
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